At FCLO (Flowers in My Closet), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

When you visit our website, place an order, or sign up for updates, we may collect:

  • Name, email address, phone number, and shipping/billing address Payment information (processed securely through trusted payment gateways)
  • Order history and preferences
  • Information from cookies to improve your browsing experience

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate order updates, offers, and brand news
  • Personalize your shopping experience
  • Improve our website and customer service<

We do not sell, rent, or trade your personal information to third parties.

We may share limited details with trusted service providers (such as courier partners and payment gateways) strictly for order processing.

Cookies

Our website uses cookies to enhance functionality and analyse site traffic. You can choose to disable cookies in your browser settings.

Data Security

We follow reasonable security practices to protect your information from unauthorized access, alteration, or disclosure.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us at connect@fclo.in.

Updates to this Policy

This Privacy Policy may be updated from time to time. Changes will be reflected on this page with the “Last Updated” date.

Last Updated: August 2025